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📘 Part 3: Consumer behaviour

Is bargain hunting always a good thing? Rory explains why chasing low prices could lead to a massive lawsuit and discusses the strange theory of how lead cups may have caused the fall of the Roman Empire!

Maria & Rory

· 11 min read

This episode’s vocabulary

A common denominator

noun — something that is the same for all the members of a group and might bring them together.

To compromise

verb — to accept that you will reduce your demands or change your opinion in order to reach an agreement with someone.

Buck

noun — a dollar.

To wind up

phrasal verb — to find yourself in an unexpected and usually unpleasant situation, especially as a result of what you do.

To part

verb — to separate or cause something or someone to separate.

Repeat customer

noun — someone who buys again from a company that they have used before.

To display

verb — to arrange something or a collection of things so that it can be seen by the public.

Endorphin

noun — a chemical naturally, released in the brain to reduce pain, that in large amounts can make you feel relaxed or full of energy.

To rule something or someone out

phrasal verb — to decide or say officially that something is impossible or will not happen, or that something or someone is not suitable.

Appetite

noun — the feeling of wanting or needing something.

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📘 Part 3: Consumer behaviour
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Questions and answers

Maria

Are money issues the only reason that people like to buy cheap things?

Rory

I mean, that's the common denominator, I suppose. I can't see any other reason why they might want to. Unless they could prove the cheaper product was in some way the same or better than something more expensive.

Maria

Is there any possible negative side or danger linked to always putting low prices first and not considering other things like quality or ethical aspects?

Rory

In terms of safety? Absolutely. If you compromise how safe a product is just to make a quick buck, not only could you wind up parting your potential repeat customers, but also end up with a massive lawsuit on your hands. I think that happened to a lot of companies who put lead in their products, actually.

Maria

And do you think that cheap products are usually of lower quality than more expensive products?

Rory

Well, I mean, logically, yes, because if you spend less on them, then the price should be lower.

Maria

And the quality is lower?

Rory

Yes, because you've spent less on the material. I mean, this is, this is the market logic. Whether that's actually true or not, it seems unlikely, but the opposite might be true. I don't know.

Maria

In what ways do people mostly learn about discounts, sales or bargains?

Rory

Probably from the signage around the place with the sale on. Unless it's an online store, then the information could be displayed throughout the process of shopping on the website.

Maria

Could the chase for low prices become an obsession or addiction for some people?

Rory

I'm not sure about that, to be honest. Most things people are addicted to require some sort of consumption to trigger a release of endorphins and just buying things for the lowest price is unlikely to be enough for that to happen. It's like really abstract. Still, you see all kinds of extreme behaviour these days, so I wouldn't rule it out entirely.

Maria

And what about the future? Do you think that people will buy more cheap things?

Rory

I mean, if there are more people and the population is increasing, then yes, in absolute terms, there will be more people with individual appetites. So yes, people will be buying more cheap things. But of course, if there are fewer people in the future, then people will buy fewer cheap things because there's less of a need.

Maria

Hey! Thank you, Rory, for your answers!

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