📘 Part 3: Gifts and rewards
Should bosses reward staff with cash or cuddles? Rory explores the psychology of rewards, from tangible office bonuses to the fleeting satisfaction of shopping, giving you Band 9 models for tough Part 3 questions.


This episode's vocabulary
To tailor (verb) - to adjust something to suit a particular need or situation.
Commensurate (adj.) - in a correct and suitable amount compared to something else.
Tangible (adj.) - real and not imaginary; able to be shown, touched, or experienced.
Availability (noun) - the fact that something can be bought, used, or reached, or how much it can be.
Fleet (adj.) - short or quick.
Fulfilment (noun) - a feeling of pleasure and satisfaction because you are happy with your life.
Affluence (noun) - the state of having a lot of money or owning many things.
Revenue (noun) - the income that a government or company receives regularly.
Excessive (adj.) - too much.
Portion (noun) - a part or share of something larger.
Questions and Answers
M: How should the bosses reward their employees?
R: Well, in my experience it's been through a variety of means, like bonuses, promotions, or recognition in front of their peers. There's not one fixed rule for it, though, it's important to tailor rewards to each employee's individual needs and preferences and to ensure that rewards are, well, commensurate with the employee's level of performance. So people feel like they're treated fairly.
M: What kinds of gifts do children like to receive as rewards?
R: I suppose the most obvious are physical rewards like toys, books, games, and experiences like outings to the movies or amusement parks. There are some metaphysical ones, though, like a cuddle or being told well done. To be honest, it seems being praised means a lot more than the first set of things just based on the spring that seems to happen in kids' steps after they get it.
M: And what are children usually rewarded for at school? And how does it happen?
R: Well, the most obvious examples are things like good behaviour, academic achievement, and participation in extracurricular activities, which are all core parts of the school experience. As for the rewards themselves, they can take many forms like praise or recognition in front of peers and tangible items such as stickers, certificates, or trophies.
M: Why do people like shopping more now than in the past?
R: I would imagine due to the increased availability of goods and services as well as the convenience of online shopping. Moreover, shopping can give you a sense of satisfaction and fulfilment, however fleeting, that may be and can be seen as a leisure activity or a hobby.
M: What's the relationship between shopping and the economy of your country?
R: I'd say they're quite closely tied together as shopping represents a significant portion of consumer spending, which is something that people in most Western countries do a lot of due to the relevant affluence. When people shop, they're contributing to the overall economic growth of their country, as well as supporting local businesses and industries. I'm not sure there's anything particularly unique about that in Scotland, though.
M: Do you think shopping is good for a country's economy?
R: Yes, because it generates revenue and creates jobs. However, it's important to balance consumption with responsible spending habits and to be mindful of the impact that excessive consumption can have on the environment and society. If we all engaged in mindless consumerism, then I think society would probably collapse if not suffer from significant weakening.
M: And is consumption important to a country?
R: Oh, absolutely. It represents a significant portion of economic activity and growth, although it's important to balance consumption with responsible spending habits, and of course, being mindful of the impact that excessive consumption can have on society and the environment, sort of like I just said, really, I remember seeing a statistic that we would need something like five Earths if we all had American lifestyles. So that's not good as we only have one planet now.
M: What are the things young people like to buy?
R: I'm not sure there's an end to that list, fashion and beauty products, electronics, entertainment, and experiences and travel. It's important to consider young people's individual needs and interests when selecting products and be mindful of their budget and financial responsibilities. But if we talk about them as a group, then, like I said, the possibilities are pretty much limitless.
M: How could online shopping grow and develop in the future?
R: I suppose it will continue to provide consumers with great convenience or greater convenience. Get access to a wider range of products and services. However, you know, we've already talked about being mindful of the potential impacts of online shopping, as well as the risks associated with security online and privacy. So it's possible with market expansion, there'll be increased regulation and perhaps limitations placed on growth by governments and the availability of resources.
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